CHARTER FOR THE PROTECTION OF PERSONAL DATA

In accordance with European Regulation 2016/679 of April 27, 2016

(known as the “General Data Protection Regulation” or GDPR)

This personal data protection charter (hereinafter: the "Charter") describes the commitment of the Site sphere-discount.com - 507 620 763 - 19 E Rue de Doulain, 41700 Le Controis en Sologne. published by Fournitures-Auto-Ouest as data controller with regard to respect for the privacy and protection of the personal data of its users. This Charter has been drawn up to allow you to become aware of the practices and conditions under which sphere-discount.com collects, uses and stores your personal data (hereinafter: the "Data").

You will find there the description of the different Data that we can collect and process or that you can transmit to us when you access and/or use the site https://www.sphere-discount.com (the “Site”) on which our products are sold. The term “Site” refers only to the site https://www.sphere-discount.com.

Given the constant evolution of laws and regulations regarding technology and the protection of personal data, it is likely that this Charter will be updated. If you are a user of the Site, you will be informed of any changes by email.

If any of the clauses of this Charter should be declared null or contrary to the regulations, it will be deemed unwritten but will not result in the nullity of the other clauses of this Charter.

This Charter applies to the Data collected:

By simply browsing the Site
By emails exchanged between sphere-discount.com and you or any other electronic messaging tool
When you create a user account on the Site
When you place an order on the Site
When you subscribe to the Site Newsletter (the “Newsletter”)

It does not apply to information collected by any third parties or through sites managed by them, including via applications or content (including advertisements) redirecting the user to the Site. We thank you for carefully reading the Charter concerning the processing of your Data and we inform you that browsing our Site necessarily entails acceptance of this Charter. If you do not agree with this Charter, we invite you to leave our Site. It is your responsibility to check that the Data communicated to sphere-discount.com are compliant. If necessary, you have the possibility to correct and update them from your "My Account" space.

1. WHAT DATA IS COLLECTED BY sphere-discount.com?

Depending on the nature and purpose of your interaction with sphere-discount.com (creation of a user account, subscription to the Newsletter, completion of contact forms, as well as during possible telephone exchanges) we may collect the following Data:

Your email address will necessarily be requested if you wish to create a user account, communicate with us via the contact forms and/or receive our Newsletter
Data relating to your identity such as your name, first name, email address, postal addresses and telephone numbers may be requested
Data relating to browsing: this is Data relating to the way in which you use the Site including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed
Data concerning your visits to the Site, including traffic data, log files and other data or communication resources that you use when accessing the Site
Data relating to orders: your postal address is necessary for the establishment of invoices. Similarly, your bank details, PayPal, or other financial partner must be provided to proceed with the payment of your order
Data relating to the use of social networks when you use their features.

2. HOW IS YOUR DATA COLLECTED?

Data may be collected in different ways on the Site. Data may be collected directly when you send it to us using the contact and user account creation forms, newsletter subscription forms available on the Site and/or communicated when you contact us by telephone. When you contact us using these different means, a copy of your exchanges with sphere-discount.com, including email addresses, may be made and archived. sphere-discount.com also collects certain Data indirectly using cookies/trackers. We invite you to read our Cookies Charter, intended to help you better understand these technologies and the use we make of them on the Site and in the context of our services, applications and tools.

3. WHY IS YOUR DATA COLLECTED?

If you are a simple user, we collect your Data to:

- Send you our Newsletter and/or personalized commercial offers if you have consented to this

- Manage orders and execute the contract

- Ensure the security and traceability of purchases on the site

- Send you information about your account (including purchase invoices, order history)

- Manage your requests sent via the contact page

- Allow you to leave a review on the products and/or the Site

- Inform you of changes concerning the Site or our offering of products and services

- To comply with our rights and obligations stipulated in contracts concluded with users and for any other legal purpose.

We may also use cookies or tracers:

- To secure your browsing and improve your user experience, in particular by recognizing the username and password you have already provided so that you do not have to enter them on each page of the Site where they are required. Refusing these will prevent any order on the Site (Identification impossible).

- analyze traffic and data on the Site in order to measure the number of users of the Site, to make it easier to use and to ensure its ability to respond quickly to your requests.

Refusal to correctly complete the Site's form(s) may block access to certain pages, particularly those relating to ordering products or services.

4. WHO PROCESSES YOUR DATA?

Your Data is processed by the staff and collaborators of sphere-discount.com in charge of:

- Site management (Orders and shipments)

- Support management, to answer all your questions

- Billing management.

Furthermore, as part of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular:

- PayPal

- Bank Name of the bank(s)

- Emailing service

- Carriers (La Poste, Colissimo, etc.)

- Accounting services

- Tax services

- Google Analytics

Each of its actors respects a confidentiality commitment concerning the use and processing of personal data.

For payment management and to facilitate the experience of its users, sphere-discount.com

- Online payment by Bank Card (Carte Bleue, Carte Visa, Eurocard / Mastercard) managed by Name of the bank(s)

- Online payment by PayPal

- Payment by bank transfer

- Payment by check

- All your other payment methods

sphere-discount.com has no access to your login details and credit card numbers. All transactions are secured using SSL encryption, guaranteeing both the identity of the payment institution and the confidentiality of the data.

All subcontractors, service providers, Partners or other third parties mentioned above are bound by contractual obligations to respect the confidentiality and protection of the Data and to process them only for the purposes for which we transmit them.

Your Data may be transferred to any purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of sphere-discount.com's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which sphere-discount.com User Data is among the assets transferred.

Finally, we may also disclose your Data:

- to comply with any mandate required by applicable laws, including governmental and regulatory requests

- if we believe that disclosure is necessary or required to protect the rights, property or safety of sphere-discount.com, its customers or other stakeholders.

This possible disclosure includes exchanging information with other companies and organizations for the purposes of protecting against fraud and counterfeiting.

The Site may contain links to various sites and social media platforms managed on third-party servers, by people or organizations over which klaxauto.com has no control. As a result, we cannot be held responsible for the way in which your Data will be stored or used on the servers of these third parties. We advise you to read the applicable charter regarding the protection of personal data of each third-party website that you access via the Site in order to assess the way in which your Data will be used.

5. HOW LONG IS YOUR DATA KEPT?

sphere-discount.com only keeps your Data for the duration necessary for the purposes set out in Article 3. This retention period is not the same depending on the Data in question, the nature and purpose of the collection being likely to vary this duration. Similarly, certain legal obligations impose a specific retention period.

When you subscribe to the Newsletter, we keep your email address until you unsubscribe.

When you contact sphere-discount.com using the contact form or communicate with us by telephone, your data may be stored:

- up to one (1) year from the last contact if you do not have a customer account or an order placed on the Site.

- up to ten (10) years (Legal duration) from the last order placed on the Site, if this information concerns this order.

- In all other cases, the retention period of these exchanged Data may not exceed one (1) year.

Regarding your user account, all of your billing data is kept for ten (10) years from the date of purchase, even if you have requested deactivation of your user account.

If you make a request to delete Personal Data, your user account on the Site will be deactivated and anonymized, then completely deleted at the end of the aforementioned periods from the day you made the request. Finally, with regard to Data collected using cookies or trackers, they will be kept for up to six (6) months for cookies or trackers measuring the audience and up to thirteen (13) months for others. Beyond the aforementioned retention periods, your Data will be anonymized to be kept for exclusively statistical purposes.

6. HOW IS YOUR DATA PROTECTED?

Your Data is stored on a secure server and protected by a firewall and antivirus. We have implemented technical and organizational measures intended to guarantee the security and confidentiality of your Data against any accidental loss and against any unauthorized access, use, modification and disclosure. Given the inherent characteristics of the Internet, it is however impossible for us to guarantee the optimal security of information exchanges on this network. We strive to protect your Data, but we cannot guarantee the absolute security of the information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for non-compliance with the confidentiality parameters or security measures in place on the Site. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep the password allowing you to access your user account secret. Do not disclose it to third parties under any circumstances. Similarly, be careful when disclosing information in public sections of the Site, as these sections may be viewed by any user of the Site.

7. WHAT ARE YOUR RIGHTS?

You can choose how the Data you transmit to us is used:

- You can browse the Site without providing Data. If you do so, you will not be able to use certain features of the Site, including making purchases (if you are a simple user) and/or downloads from the Site.

- You can refuse to communicate your bank or PayPal details and/or your postal addresses. In this case, you will not be able to make a purchase on the Site

- You can decide to no longer receive the Newsletter as well as our personalized offers: simply log in to your Site user account or click on the link in the email sent to you.

In any event, you have the possibility to access your user account at any time to consult or update your Data and unsubscribe from our Newsletter if you were registered. In accordance with the provisions of the applicable regulations on the protection of personal data, in particular European Regulation 2016/679 on Data Protection (the "GDPR") and the law of January 6, 1978 n ° 78-17 known as "Informatique et Libertés" and its amendments, you have a right of access and a right of rectification on your Data.

In addition, subject to the conditions provided for by said regulations for the exercise of these rights, you benefit from:

- A right to the erasure of your Data (Excluding accounting data, the retention of which for 10 years is required by French law - article L123-22 of the French Commercial Code)

- A right to limit the processing of your Data

- A right to object to the processing of your Data for legitimate reasons, in accordance with article 21 of the GDPR

- A right to portability of the Data you have provided (for automated processing based on consent or the performance of a contract)

- The right to withdraw consent, when this has been requested. When the processing of your Data is carried out on the basis of your consent, you can withdraw it at any time.

You acknowledge, however, that the processing carried out before the revocation of your consent remains perfectly valid. You also have the right to object, without giving any reason, to klaxauto.com carrying out an analysis of your Data in order to share it for marketing purposes.

However, in accordance with Article 12.6 of the GDPR, for the exercise of these rights, sphere-discount.com, as the controller of this processing, reserves the right to ask you to prove your identity. We inform you that the data used to prove your identity will be deleted once we have responded to your request. You can exercise these rights by sending an email in French to contact@fournituresauto.com or to the following address:

West-Auto Supplies - 19 E Rue de Doulain, 41700 Le Controis in Sologne

We have one month to respond to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or excessive number of requests.

8. STORAGE OF DATA COLLECTED BY sphere-discount.com

The Data collected as part of the use of the Site is stored exclusively on a server located in Europe (host country), hosted by the company PLANET WORK.